HOW TO ORDER

Select Product

  • Click KAENINA menu for Modern Ethnic Fashion & RF by Rokhmi Fitria menu for Dynamic Modest fashion on primary menu at the right side of home page from this website.
  • For a complete description and larger view of the product, click on your desired product. You also can see other pose of this product for detail.

 Add to Cart

  • Select your choice and quantity, then click ADD TO CART.
  • You can choose to CONTINUE SHOPPING by continue click ADD TO CART for other product.
  • If you already done with your choice and want to proceed next step just click VIEW CART icon or CART ICON, shortly you will be directed to review your CART.

 Review Your Cart                                                                                           

  • Click on the CART icon on the web or VIEW CART to review & verification your items.
  • If you want to revise quantity, you can change the number on quantity button.
  • Or if you want to delete item just click X (red) icon.
  • Also if you have any promo and discount coupon just write the coupon code on the coupon coloum than click Apply Coupon button.
  • After you finish revise or add a coupon code than click UPDATE CHART

Proceed to Check Out

  • If you decide to finalise your order, click PROCEED TO CHECK OUT

Check Out

  • You will be asked to fill BILLING DETAIL with enter a valid name, address for shipping , phone number, email address, also on SHIPPING : choose your expedition choice.
  • If you already registered , please go to blue button on the top off this page call “RETURNING CUSTOMER”. Than Click “click here to login” than will show up username/email & password for fullfill. Use your registered email address so that your order will be automatically recorded in your account.
  • For a first-time shopper, kindly fill in your details to register. Than Create account password.

Review Your Order

  • Review the list of items that you have selected to purchase and click “PLACE ORDER ” to complete your order submission.

Finished Shopping

  • An on-screen invoice & payment instruction will be generated, together with the ORDER ID. You will need the ORDER ID to confirm payment and to track your order status. Invoice and payment instruction will send to your email, so for detail review of your invoice , kindly check your email. Make sure you write down your ORDER ID just in case you need to reference it later.

ORDER ID

  • ORDER ID is a digits reference number you received after making an order.
    Be sure to keep this numbers as you need them for payment confirmation and order tracking.

ACCOUNT INFORMATION

  • Do I need to set up an account to shop with you?
    Simple answer – YES.
  • Setting up an account will allow you to order without having to fill in your details every time you shop with us, and will give you benefits such as regular newsletters, special discount and membership program.
  • You can sign up before or after your shopping, which suits you best. Just follow the easy steps on the web .

ORDER STATUS

  • Successfully placed orders will receive an e-mail confirmation with your order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
  • Please log in to your account to view your recent order history, status, and tracking information.
  • If you need any assistance with your order, please contact us immediately via email or whatsapp that show up in this web homepage. We will not be able to make changes to your order after your order has shipped.

MODIFY AND CANCEL ORDER

  • Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. Please be 100% sure that you are confirming the purchase to be fair to all customers. Once payment is received, we cannot cancel your order as it has already been processed.
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